Welcome to Rural /Metro's South Zone

Rural/Metro’s South Zone operations currently provide private 911-emergency and interfacility ambulance transportation and private fire protection services in seven states, including Alabama, Florida, Georgia, Louisiana, Mississippi and Missouri. The Company’s South Zone also includes the states of Arkansas, North Carolina and South Carolina, where future expansion is planned.

Our 2,600 South Zone employees provide ambulance transportation and fire protection services 24 hours a day to our growing base of customers throughout region, providing more than 350,000 ambulance transports annually.

• 911 Emergency Ambulance Services: We are the exclusive provider of 911 emergency ambulance services in major cities and counties through the South, including Knox, Louden, Blount, Franklin, McMinn, Polk and Shelby counties in Tennessee; DeKalb, North Fulton and South Fulton counties in Georgia; Orange, Seminole, Osceola and Sumter counties in Florida; and Jefferson, Etowah and St. Clair counties in Alabama – just to name a few. We are also the only ambulance service provider in the state of Tennessee to be nationally accredited by the Commission on the Accreditation of Ambulance Services.
• Interfacility Ambulance Services: From large hospital networks and healthcare systems to skilled nursing facilities dotted throughout our service areas, we are the trusted ambulance provider that healthcare professionals turn to for their patient transportation needs. With more than half of our patients requiring interfacility transportation on a non-emergency basis, we are experts at ensuring our customers’ needs are met.
• Community & Industrial Fire Protection Services: We are the national leader in private fire protection services to dozens of unincorporated communities around the nation. In the South, we serve Knox County, Tennessee. We are also the recognized expert in on-site industrial fire protection services, including airports, manufacturing plants and oil refineries. We are proud to include Fed-Ex in Memphis, CITGO in Lake Charles, Louisiana; and Alcoa in Eastern Tennessee among our customers.