Rural/Metro continues to provide top quality fire and ambulance service to our neighbors in Knox, Blount, Loudon, McMinn, and Polk counties, meeting or exceeding our compliance goals and expanding into new areas of need.


Community involvement continues to be a priority at Rural/Metro. We are involved in many community events through sponsorships and service. Rural/Metro is the on-call emergency service provider for many local high school football games.


Our team has grown, both in size and capability. We now have more than 815 employees in 14 facilities averaging more than 10 response calls per hour -- 24/7. We have added new thermal imaging cameras to help our firefighters save lives while navigating through smoke and darkness. We have also added specialized non-emergency transport vehicles and staffing to our fleet to provide a complete range of transport and life-saving services for our customers.


We are proud to serve the community with such a dedicated and committed group of professionals and look forward to Rural/Metro’s continued growth and service in East Tennessee.


  • Basic Life Suupport
  • Advanced Life Support
  • Neonatal Transportation
  • Critical Care Transportation
  • Wheelchair Transportation


The East Tennessee Division of Rural/Metro covers Knox, Blount, and Loudon Counties.

counties served map