As Division General Manager for Rural/Metro’s ambulance operations in the MidSouth, Mississippi and Missouri, Mr. Miller manages all aspects of operational performance in these markets. His focus is to maintain, improve and grow operational performance through contractual and service compliance, quality and service enhancement and productivity. Prior to joining Rural/Metro, Mr. Miller worked two years as an emergency and ICU nurse at Baptist Memorial Hospital and LeBonheur Children’s Medical Center. He spent more than 10 years as a Lieutenant/Paramedic Firefighter with Bartlett and Collierville Fire Departments and was Director of Fayette County Ambulance Service for seven years. During his tenure with Rural/Metro, Mr. Miller has managed the start of operations in Shelby County in 1998, assisted with the purchase of 911 and interfacility services in Poplar Bluff, Missouri, and was a Disaster Response Team Leader during Rural/Metro’s response and recovery to Hurricanes Dennis and Katrina. He holds an Associate’s Degree in Nursing and Emergency Medicine from Shelby State Community College.